What We Do

The main benefit we are able to provider our customers is access to the developers of Concourse. This allows businesses to leverage the inherent benefits of open source software while meeting the stability needs of their business. Every business has different needs so we spend time tailoring a plan to meet your specific business’s requirements. We call this a Lifecycle Support Plan.

Lifecycle Plan Benefits

person Access

  • Direct Access to Concourse developers
  • Business Hours or 24/7 Coverage
  • General and Critical Response Time SLA's

person Security

  • Early CVE Reporting
  • Exposure Review and Mitigation Planning

person Upgrades

  • Passive or Active Upgrade Assistance
  • Prepare and Review Upgrade Plan

person Pipelines

  • Review user pipelines for performance and design issues
  • Advise on Custom Resource Types

person FIPS Compliance

  • Ensures Use of FIPS-Validated Cryptography
  • Ongoing Compliance and Verification

person EOL Support

  • Support for some older versions of Concourse
  • Support for Binary, Bosh, Helm, and other OCI image based deployments

This is a non-exhaustive list of options we can include in a Lifecycle Support Plan. Book a call with us to review what features could be beneficial for you or if you have something else in mind.

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